Overview
Welcome to Joyful Paws! The terms “we,” “us,” and “our” refer to Joyful Paws. Joyful Paws operates this store and website, including all information, content, features, tools, products, and services in the order, and aims to provide you (the customer) with a curated shopping experience (hereinafter referred to as the “Service”). Joyful Paws is powered by Shopify, which enables us to provide the Service to you.
The following terms and conditions and any policies referenced herein (hereinafter referred to as the “Terms of Service” or “Terms”) describe your rights and responsibilities when using this Service.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access our Service.

Article 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this Service on devices that you own, purchase, or manage.
To use the Service, including accessing or browsing our online store or purchasing any
goods or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for ensuring the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

Article 2 – Our Products
We make every effort to display our products and services accurately in our online store. However, please note that product colors or appearance may differ from what is displayed on your screen due to the type of device you use to access the store and your device's settings and configurations.
We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or be exactly as described or presented in our online store.
We reserve the right to change all product descriptions at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantity of any product we offer to any person, geographic region, or jurisdiction.

Article 3 – Orders
When you place an order, you are making an offer to purchase. Joyful Paws reserves the right to accept or decline your order for any reason, at its sole discretion. Your order is not accepted until Joyful Paws confirms its acceptance. We must receive and process your payment before we accept your order. Please carefully review your order before submitting, as Joyful Paws may not be able to fulfill cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at the time of placing the order.
Products you purchase may only be returned or exchanged in accordance with our refund policy [link].
Your purchases are for your personal or household use only and are not for commercial resale or export.

Article 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping and handling charges, duties, or import fees.
Prices posted in our online store may differ from prices offered in physical stores, online stores, or other stores operated by third parties. We may from time to time offer service promotions that may affect pricing, and these are governed by separate terms and conditions outside of these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

Article 5 – Shipping and Delivery
We are not responsible for shipping and delivery delays. All delivery times are estimates and cannot be guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Title and risk of loss pass to you upon our transfer of the products to the carrier.

Article 6 – Intellectual Property
Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Joyful Paws, its affiliates, or licensors and are protected by United States and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service only for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Service without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or should be construed as granting you any license or other right to use any patent, trademark, copyright, or other intellectual property of Joyful Paws, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Joyful Paws reserves all rights not expressly granted in these Terms.
The Joyful Paws name, logo, product and service names, designs, and slogans are trademarks of Joyful Paws or its affiliates or licensors. You must not use such marks without the prior written permission of Joyful Paws. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

Article 7 – Optional Tools
As part of the Service, you may gain access to customer tools provided by third parties, which we neither monitor nor have any control over or input into.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

Article 8 – Third-Party Links
The Service may contain materials and hyperlinks to websites (including any embedded third-party features) provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access these materials or third-party websites, you do so entirely at your own risk.
We are not liable for any harm or damages related to your access to any third-party websites or the purchase or use of any goods, services, resources, or content on any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Article 9 – Relationship with Shopify
[Note for Merchants: This article accurately describes Shopify’s relationship with your store. Do not remove or modify.]
Joyful Paws is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases you make in our store are made directly with Joyful Paws. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Joyful Paws, including any injury, damage, or loss arising from the purchase of goods and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions at Joyful Paws.

Article 10 – Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy (viewable here [link]), and certain personal information may also be subject to Shopify’s Privacy Policy (viewable here). By using the Service, you acknowledge that you have read this Privacy Policy.
Because the Service is hosted by Shopify, Shopify collects and processes personal information about your access and use of the Service to provide and improve the Service to you. Information you submit to the Service will be transferred to and shared with Shopify and third parties (who may be located in other countries outside your place of residence) to provide the Service to you. Please refer to our Privacy Policy [link] for more information on how we, Shopify, and our partners use your personal information.

Article 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other materials (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose (including commercial use) in any medium. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service and to fulfill our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that: (i) you own all Feedback and all rights necessary thereto; (ii) you have disclosed any compensation or reward received for submitting Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain any Feedback in confidence; (2) to pay compensation for any Feedback; or (3) to respond to any Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

Article 12 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Article 13 – Prohibited Uses
You may access and use the Service only for lawful purposes. You shall not access or use the Service for: (a) any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Joyful Paws, Shopify, or users of the Service, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Service; (e) use any robot, spider, scraper, data mining, and extraction tools, automated device, or process, AI tools (such as AI-powered agents), or manual process to access the Service; or (f) interfere with, circumvent, or bypass the security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Service. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine you have violated any part of these Terms.

Article 14 – Agents
14.1 This Section (hereinafter, "Agent Terms") applies if you use, allow, enable, or cause an agent to access, use, or interact with any of the Services. An "Agent" is any software or service that acts autonomously or semi-autonomously on behalf of, or at the direction of, a person or entity, and performs actions that would otherwise be performed by a person or on a person’s device without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and strictly complies with the requirements of Section 14.4 below. Furthermore, no Agent may access, use, or interact with any of the Services if we request that the Agent refrain from doing so.
14.3 We may restrict (including through technological measures) whether and how any Agent accesses, uses, and interacts with the Services.
14.4 An Agent must: (i) in all HTTP/HTTPS requests, identify that the request originated from an Agent and disclose the name of the Agent by including the following in the request’s user agent string: "Agent/[agent name]"; (ii) not conceal or obscure the fact that any access, use, or interaction is by an Agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to differentiate computer usage from human usage; (iii) truthfully respond to any question or prompt seeking to determine whether an interaction originates from a human or a computer; and (iv) not circumvent or otherwise avoid any measure designed to block, restrict, modify, or control whether and how an Agent accesses, uses, or interacts with the Services.

Article 15 – Termination
We may terminate this Agreement or your access to the Service (or any part thereof) at any time, at our sole discretion, without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following provisions shall survive termination: intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, severability, waiver; entire agreement, assignment, governing law, privacy policy, and any provisions which by their nature should survive termination.

Article 16 – Disclaimer of Warranties
The information presented on or through the Service is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of any of its contents.
Except as expressly provided by Joyful Paws, the Service and all products and services delivered through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied or other warranties, so the above exclusion may not apply to you.

Article 17 – Limitation of Liability
To the maximum extent permitted by law, in no case shall Joyful Paws, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or such persons of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Article 18 – Indemnification
You agree to indemnify, defend, and hold harmless Joyful Paws, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim (including reasonable attorneys’ fees) made by any third-party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third-party; or (3) your access and use of the Service.
We will notify you of any claim subject to indemnification, provided that failure to promptly notify you will not relieve you of your obligation unless you are materially prejudiced thereby. We may control the defense and settlement of such claims (including selection of counsel) at your expense, but we may not settle any claim that requires you to assume a non-monetary obligation without your consent, which shall not be unreasonably withheld. You will cooperate in the defense of any indemnification claim, including providing relevant documents.

Article 19 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Article 20 – Waiver; Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Article 21 – Assignment
You may not delegate, transfer, or assign this Agreement or any of the rights or obligations hereunder without our prior written consent, and any such attempted assignment shall be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

Article 22 – Governing Law
These Terms of Service and any separate agreements whereby we provide you with the Service shall be governed by and construed in accordance with the laws of the federal and state or territorial courts of the jurisdiction where Joyful Paws is headquartered. You and Joyful Paws agree to the jurisdiction and venue of such courts.

Article 23 – Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Article 24 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Article 25 – Contact Information
Questions about the Terms of Service should be sent to us at info@joyful-paws.club.
Our contact information is posted below:
[Insert Business Name]
info@joyful-paws.club
[Insert Business Address]
[Insert Company Phone Number]
[Insert Business Registration Number]
[Insert VAT Number]